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The Importance of Learning and Development in Employee Engagement
Employees stay where they can grow. Learn why traditional LMS tools miss deskless teams and how mobile microlearning with quizzes and rewards fixes it.
People stay where they can grow. When employees feel that their company invests in their skills, they are more motivated in their current role and less likely to look elsewhere. Learning and development is one of the most direct ways to build engagement and loyalty.
The problem is that most learning tools were not built for the people who need them most.
Why traditional learning platforms miss deskless teams
Classic learning management systems assume a desk, a computer and an hour of free time. A sales representative in the field, a store associate on a break or a production worker between shifts has none of those. Long courses on a desktop portal end up unfinished, and training becomes something people do only when it is mandatory.
Microlearning that fits into the workday
The Academy in the Inspire app is built around short, mobile-first formats:
- Mini masterclasses. Short videos that each unlock a quiz. Employees test what they learned and earn points for completing the class.
- Challenges. Weekly quizzes and tasks that help people get to know the organization, its products and its procedures.
- Product catalogue. Detailed information about every product, so sales and support teams can answer customer questions with confidence.
- Information hub and FAQ. Safety guidelines, HR policies and answers to common questions, available in one place.
Because everything works on iOS, Android and the web, people can learn wherever they are, in the few minutes they actually have.
Rewards make learning stick
Points, badges and a visible title add a sense of progress to learning. Employees can see what they have completed, compare results with colleagues and exchange points for real rewards in the store. Learning becomes something people choose to do, not only something they are told to do.
Measure what people learn
Completion rates and quiz results show which topics land and where knowledge gaps remain. With real-time analytics, you can see results by team or location and follow up with targeted content where it is needed.
The return on learning
The return on investment goes beyond better-trained employees. Teams that keep learning make fewer mistakes, serve customers better and stay longer, which reduces the cost of hiring and onboarding replacements.
See the full list of learning features, or request a demo to try the Academy yourself.
